The New Library
It seems that more and more things are going digital with just about everything that used to be on paper, from bills, to statements, to reports.The upside is that these things stay available indefinitely for people to use. The down side is that they can be just as easily lost in cyber space as in a file cabinet.
Thankfully we have a document management system. Here at work we used to have one that was so unwieldy that we referred to it as the "doc-mangler". The one we have now is a lot better but I still think it could be a lot more intuitive than it is. I'm sure things like this are going to improve a lot over time.
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